Knowledge management is the name of a concept in which a company or
organization consciously and comprehensively gathers, organizes, shares, and
analyzes its knowledge in terms of resources, documents, and people
skills. eec.lboro.ac.uk/learningtech/jtor.htm
The way a company stores, organizes and accesses internal and external
information. Narrower terms are: "Organizational Memory" and "Knowledge
Transfer." (Process) ccs.mit.edu/21c/iokey.html
The process of systematically and actively managing and leveraging the
stores of knowledge in an organisation is called knowledge management. It is
the process of transforming information and intellectual assets into enduring
value. www.unisa.edu.au/pas/qap/planning/glossary.asp
A system or framework for managing the organizational processes that
create, store and distribute knowledge, as defined by its collective data,
information and body of experience. www.bridgefieldgroup.com/glos5.htm
A business process that formalizes management and leverage of a firm's
intellectual assets. KM is an enterprise discipline that promotes a
collaborative and integrative approach to the creation, capture, organization,
access and use of information assets, including the tacit, uncaptured
knowledge of people. www.business-resources.net/glossary/
A multi-disciplined approach to achieving organisational objectives by
making best use of knowledge. It involves the design, review and
implementation of both social and technological processes to improve the
application of knowledge, in the collective interest of stakeholders. AS 5037
Clause 1.2.4 www.records.nsw.gov.au/publicsector/rk/glossary/singleversion.htm
is a process for optimizing the effective application of intellectual
capital to achieve objectives. In an organizational setting, this would mean a
systematic approach to getting an organization to make the best possible use
of knowledge in implementing its mission, broadly viewed as either sustainable
competitive advantage or long-term high performance. ... www.mountainquestinstitute.com/definitions.htm
We believe true Knowledge Management is eliciting and sharing the
experience and intelligence of everyone working in a particular process. www.phredsolutions.com/glossary.html
Strategic policy setting and information principles for Digital Asset
Management (DAM), Document Management (DM), Content Management (CM), Web
Content Management (WCM) and Records Management (RM). www.intellectuk.org/sectors/document_management/glossary.asp
This still-evolving concept involves harnessing enterprisewide data,
proprietary or otherwise, for comparative decision-making, workflow
automation, supply chain management, and/or competitive advantage. Far more
than information-aggregation, knowledge management seeks to enhance business
value and help employees work more productively. www.payorid.com/glossary.asp
The process of creating, capturing, and using knowledge to enhance
organizational performance. Knowledge management is most frequently associated
with two types of activities. One is to document and appropriate individuals'
knowledge and then disseminate it through such venues as a companywide
database. Knowledge management also includes activities that facilitate human
exchanges using such tools as groupware, email, and the Internet. www.astd.org/astd/Resources/performance_improvement_community/Glossary.htm